Six P3 indoor signage panels routing patients through the ED in seconds.
Indoor LED wayfinding signage across the emergency department of a private hospital group in Multan. Specified at P3 for clear glance-readability from 4–6 m, integrated with the hospital’s triage and queue-management software, and engineered for 24/7 unattended operation.
- Client
- Private Hospital Group
- Industry
- Healthcare
- City
- Multan
- Year
- 2025
- Screen size
- 1.92 m × 1.08 m (≈ 2 sqm)
A private hospital group in Multan replaced its printed wayfinding panels and small LCD signage in the emergency department with a fleet of always-on LED signage panels driven by the hospital’s triage and queue-management software. Patients are routed in real-time, queue position is shown by token, and emergency announcements can override every panel within seconds. SMDSOLUTIONS supplied, installed, and integrated all six panels.
What the client needed.
- ED footprint is large and busy — printed signage was being missed and queue position was being asked at the desk on every visit.
- Existing LCD signage washed out under the ED’s clinical lighting and could not handle 24/7 duty cycle.
- Wayfinding had to be tied directly to the hospital’s triage software so panels reflected live queue state.
- Emergency override — for code calls and ambulance routing — had to push to all panels in under 5 seconds.
What we delivered.
- Six P3 indoor LED signage panels (each 1.92 m × 1.08 m) at triage, registration, lab, X-ray, pharmacy, and the ED corridor.
- 1,200-nit modules — comfortable readability under clinical white lighting without driving heat into the cabinets.
- Centralised content controller integrated with the hospital’s queue-management API; tokens and routing update live.
- Emergency override channel that pushes a full-screen alert to all six panels within 3 seconds of trigger.
- 24/7 thermal-monitored cabinets with twin power supplies — single-supply failure does not take a panel offline.
As built — the actual numbers.
From bare wall to live screen.
Image references for this project. Selected captures available on request — we don't publish high-resolution photography of client sites without explicit permission.
How the project actually ran.
Workflow & API review
Walked the ED with the operations team. Reviewed the queue-management API and locked the override channel design before any hardware was sourced.
Engineering
Power, mounting, and panel placement signed off by the hospital’s biomedical and facilities teams.
Supply & staging
Six panels and the centralised controller pre-tested and burned in at our facility.
Zoned install
5 days on-site, zoned by panel to keep the ED operational throughout.
API integration & training
Live queue-API integration and override-channel testing. Operations team trained on day-to-day plus override trigger.
What changed after go-live.
Outcomes are stated as the client described them — we don't fabricate metrics, and we don't publish numbers a client hasn't signed off.
Queue-position questions at the front desk dropped sharply in the first month of operation, freeing front-desk staff for clinical handover.
Emergency override channel tested live four times in the first quarter — every panel caught the alert within the 3-second SLA.
Zero panel downtime in the first 9 months on twin-PSU cabinets.
Wayfinding panels read cleanly under clinical lighting without the wash-out the previous LCD displays suffered.
The override channel works exactly as briefed — when we trigger a code call the panels are on within seconds.
Services used on this project.
Specific questions answered for this project.
- Glance-readability from 4–6 m matters more than near-eye sharpness for wayfinding. P3 is sharp at that distance, lower in cost than P2 or P1.8, and runs cooler — important for unattended 24/7 duty.
Want a project like this for your healthcare site in Multan?
Send us your use case, location, and rough screen size — we'll come back with a realistic specification and budget range within one working day.